Orientation · Module 1 of 6

Life & Law in Germany

Contracts, work, housing, family, authorities, traffic: here you get your own overview of the most important everyday rules in Germany – in plain words, with the matching sections of the law and a short quiz to think along. In German, English, Russian and Ukrainian, so you can join the conversation and have your say.

Why we are building this guide

“… I want, as a person, to get an overview myself and want to know what it's about, and want to have a say.”— Torsten on the idea (voice note, 10 November 2026)
“And that's where I mainly learned the basics of contract law. And the basics of the BGB, the German Civil Code. That was very interesting for me.”— Torsten on his training as a retail assistant at the education centre of the Saxon retail trade

The six modules

  1. 1. Everyday contracts (BGB)You are here
  2. 2. Employment contracts and labour lawIn preparation
  3. 3. Tenancy agreements and tenancy lawIn preparation
  4. 4. Family and custodyIn preparation
  5. 5. Jobcenter, objections and disabilityIn preparation
  6. 6. Traffic and insuranceIn preparation

Module 1: Everyday contracts

Almost everything in daily life is a contract: the bread roll at the bakery, the mobile phone plan, the order in an online shop. These eight cards show you the basic rules from the German Civil Code (Bürgerliches Gesetzbuch, BGB). Each card gives you the German legal term, so you recognise it in letters and forms.

1. How a contract comes about

A contract comes about when two sides agree: one makes an offer, the other accepts it. Usually you need neither paper nor signature. A handshake is enough, a phone call, an email – or conduct: if you point at a bread roll at the bakery and pay, you have made a purchase contract. Silence, on the other hand, generally does not count as agreement.

German term: Angebot und AnnahmeLaw: §§ 145–151 BGB

2. When you need paper

As a rule, contracts need no particular form. For some important cases, though, the law prescribes one: buying land must be notarised. Terminating an employment contract or the lease of a flat requires written form – paper with a handwritten signature; an email or WhatsApp message is not enough. Without the required form, the declaration is void. Even where no form is required, a written confirmation serves as evidence later.

German term: Schriftform, notarielle BeurkundungLaw: §§ 125, 126, 311b, 568, 623 BGB

3. Contracts made by children and teenagers

You come of age and gain full legal capacity at 18. Children under 7 cannot make valid contracts. Between 7 and 17, teenagers generally need their parents' consent for contracts. The exception is the “pocket money section”: a purchase is valid if it is paid for with money the parents gave for that purpose or to spend freely – headphones bought with pocket money, for example. Instalment plans and subscriptions are not covered.

German term: Geschäftsfähigkeit, TaschengeldparagrafLaw: §§ 2, 104–110 BGB

4. 14 days to withdraw – online, by phone, at the door

For contracts you make with a business online, by phone or away from its premises (at your front door, for example), you have a 14-day right of withdrawal. For goods, the period usually starts on the day the goods arrive. You need no reason; a clear statement is enough, ideally by email or letter. If you were not properly informed about the right of withdrawal, the period extends to up to 12 months and 14 days. Exceptions include made-to-measure goods, perishable food and hygiene products whose seal has been broken.

German term: WiderrufsrechtLaw: §§ 312g, 355, 356 BGB

5. Bought in a shop

There is no statutory right of withdrawal for purchases in a shop – the 14-day right only applies to online, phone and doorstep sales. If you get home and don't like the jacket after all, the shop may refuse to take it back. Many shops exchange goods voluntarily (as a goodwill gesture); ideally, have the conditions confirmed on the receipt. If the goods are faulty, however, you have the statutory rights for defects (next card).

German term: Umtausch aus KulanzLaw: § 312g BGB

6. When something is broken: warranty and guarantee

If you buy a new item from a retailer as a consumer, you automatically have the statutory warranty (Gewährleistung): for two years the seller is liable for the item being free of defects when it was handed over. First you can demand subsequent performance: repair or a replacement. If that fails, you can withdraw from the contract (money back), reduce the price or claim damages. If the defect appears within the first year, it is presumed to have existed at the time of purchase – the retailer has to prove otherwise. For used items, the period can be shortened to one year if this is agreed expressly and separately. Important: warranty and guarantee are two different things. The warranty is required by law – the seller must provide it, and for new items sold to consumers it can be neither excluded nor shortened. A guarantee (Garantie) is a voluntary additional promise, usually from the manufacturer; what it covers and how long it lasts is set out in its terms. A guarantee comes on top of the warranty and never replaces it.

German term: Gewährleistung (gesetzlich) · Garantie (freiwillig)Law: §§ 437–439, 443, 476, 477, 479 BGB

7. Subscriptions, contract terms, small print

For consumer contracts concluded since 1 March 2022 – a gym or a magazine subscription, for example – the initial term may be at most two years. After that, the contract may only be extended for an indefinite period, and you can cancel at any time with at most one month's notice. Under the Telecommunications Act, the same applies to mobile phone and internet contracts. If the contract was made online, the website must have a cancellation button. Surprising clauses in the small print (general terms and conditions, AGB) do not become part of the contract, and clauses that put you at an unreasonable disadvantage are void.

German term: Laufzeit, Kündigung, AGBLaw: §§ 305c, 307, 309 Nr. 9, 312k BGB · § 56 TKG

8. Invoice, reminder, yellow letter

If you don't pay an invoice, you are in default at the latest 30 days after it is due and you have received it – as a consumer, though, only if the invoice points out this consequence; with a reminder, it can happen earlier. From then on, interest and reminder fees can be added. A court payment order (Mahnbescheid) arrives in a yellow envelope: if you think the claim is unjustified, file an objection within two weeks of delivery – after that, the creditor can apply for an enforcement order. Most claims become time-barred after three years, counted from the end of the year in which they arose.

German term: Verzug, Mahnbescheid, VerjährungLaw: §§ 195, 199, 286 BGB · § 692 ZPO

Quiz: test your knowledge

Eight questions from everyday life. Tap an answer – then you'll see the explanation with the matching section of the law.

  1. Question 1At the bakery you point at a bread roll, put the money down and take it. Has a contract been made?

  2. Question 2You buy a jacket in a shop. At home you don't like it after all. May the shop refuse to take it back?

  3. Question 3You order shoes online. The parcel arrives on 3 May. Until when can you withdraw?

  4. Question 4Goods you never ordered are in your letterbox, together with an invoice. What applies?

  5. Question 5Lena is 15 and buys headphones for 40 euros with her pocket money. Is the purchase valid?

  6. Question 6Your new phone from an electronics store breaks after eight months. What can you demand first?

  7. Question 7In 2024 you signed a gym contract with a 24-month term. What applies after the 24 months?

  8. Question 8You receive a court payment order for a claim you think is wrong. How long do you have to object?

What you can do now

  • Have important arrangements confirmed in writing, for example by email.
  • Keep receipts, invoices and contracts – at least for the two years of the warranty.
  • Note the delivery date of online purchases: the 14 days run from that day.
  • Keep a list of subscriptions and fixed-term contracts, with their notice periods.
  • Open yellow letters from the court straight away and put the deadline in your calendar.

Personal advice

Verbraucherzentrale (consumer advice centre): advice on purchases, subscriptions, debt collection and more – in person, by phone and online (verbraucherzentrale.de, in German).

Beratungshilfe (legal advice aid): on a low income, you can get an advice voucher from the local court (Amtsgericht) where you live. With it, a lawyer of your choice advises you for a personal contribution of usually 15 euros.

Sources

As of November 2026

This guide gives you general orientation on German law. For your specific case, an advice centre or a lawyer is the right place to go.

When the founder gives the company his name

There's a group of companies in German – these are sort of medium-sized companies that are already a bit older, that have been on the market a bit longer – that simply have the name of the owner and founder, 99% or 99.9% of the time a man, as their name. We still have that in part with American companies, with British companies too. Back then that was the usual thing, that you simply took the name – Dell, for example, and there are loads of others. But lately, start-ups create a name that the target group can also identify with, so they use creativity.

Spedition Zufall and Autohaus Gegner

And in German there are just some really funny family names that then get used as company names – like Zufall, for example. Now that's funny! I think Zufall is a freight forwarder. I mean, how can I call my freight company “Zufall” – “Coincidence”? Well, I'd have to be very, very unimaginative, or else have a certain kind of humour. Or there's Autohaus Gegner – it's a local company in Saxony, I think, but then again pretty big, and the dealership is guaranteed to belong to Mr Gegner. And well, of course I find it funny if my company is called “Gegner” – “Opponent”.

I do think you can put these company names under the microscope and explain how they would be rendered in other languages and how that comes across to an English-speaking or Russian-speaking audience. So what do you think?

My favourite: Nothnagel – and why I named my company Autotransfer.jetzt

So my favourite so far among the funny company names is Nothnagel. A truck came towards me recently, and it said “Nothnagel” on it – spelled with a th, of course – and I thought: now that's interesting. A company that's obviously also in logistics in the broadest sense calls itself Nothnagel – “Notnagel” is German for a last resort, literally an emergency nail. And what is it actually about? Recycling. So something gets recycled, and in case it can't be recycled, there's still the last resort – or that's roughly how you have to picture this story.

Yes, that's why I named my company Autotransfer.jetzt back then. Now of course you could argue: what good did that do you? And the people who'd put it that way would of course be right. So a company name that describes something and is easy to remember is of course far from a guarantee of the company's success.

Nevertheless, I do think it's also in the interest of the customers and the target group when founders think up a name that the target group, the community, can then perhaps identify with. Why should the target group identify with the name “Nothnagel”? And of course many people will now argue and say: Nothnagel isn't about the so-called B2C, business-to-consumer market. That may be, but it's still a company in the public eye, and they advertise, and civilians too – private individuals, that is – read the name and then react to it accordingly.

What “Zufall”, “Gegner” and “Nothnagel” mean in other languages

Translated literally, the three names mean:

NameEnglishRussianUkrainian
Zufallcoincidence, chanceслучайность, случайвипадковість, випадок
Gegneropponent, rivalпротивник, соперниксупротивник, суперник
Nothnagel („Notnagel“)last resort, stopgapкрайнее средство, запасной варианткрайній засіб, запасний варіант

In German you hear the joke straight away: you expect a freight company to get your goods there reliably – and it's called “Coincidence”. A car dealer wants to win customers over – and it's called “Opponent”. Translated literally, you'd get “Coincidence Logistics” and “Opponent Motors” in English, «Экспедиция „Случайность“» and «Автосалон „Противник“» in Russian, «Експедиція „Випадковість“» and «Автосалон „Супротивник“» in Ukrainian. And Nothnagel has the “Notnagel” in it, the last resort when nothing else works – literally “Last Resort Recycling”, in Russian «Переработка „Крайнее средство“», in Ukrainian «Переробка „Крайній засіб“».

Company names, though, are usually not translated, just transliterated into other scripts: in Russian and Ukrainian, Zufall becomes “Цуфаль”, Gegner “Гегнер” and Nothnagel “Нотнагель”. For English-, Russian- or Ukrainian-speaking customers that's a completely neutral name – the joke stays in German. It works the other way round, too: hardly anyone in Germany knows that in English a “dell” is a small wooded valley.